Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The Company achieved sales of CHF 5.1 billion in 2017. Headquartered in Switzerland with local presence in over 100 locations, the company has more than 11,100 employees worldwide. Givaudan invites you to discover more at www.givaudan.com.

Global Business Coordinator

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and imagination, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In France, discover the empowered passionate professionals who made history creating our legendary perfumery school. Feel the heritage. Acquire knowledge and experience, gained in our renowned European Creation Centre, or from any of our 17 innovative sites across the country. Every day, your commitment, your humility, and your risk-taking will shape our future. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Business Coordinator, you will contribute to the development of the account by effectively managing the global business administration of the account.

You will report to the Key International Account Manager

Summary of responsibilities:

• Cultivate customer relationships

• Monitor deadlines

• Provide support to the KIAM and to the commercial team

• Contribute to the Account Development Plan

• Preparation of presentation documents and quotations

• Management of account records in order to meet customer requests and to maintain accurate Givaudan data bases

• Tracking of projects and sales activity for accurate KPIs

• Business analysis & sales reporting

Breakdown of responsibilities:

Respond promptly to customer requests from all departments
All quotations (Ibis and quotation letters)
Maintenance of global price list
Maintenance of pricing in pricing portal Crystal
NBOs, rollouts, pilots, samples & RMRS for Europe in project system Ibis
PCDM (Product Customer Data Management)
OSS (One Stop Shop) - for amendment of customer data
COMPASS Sales reporting, monthly, adhoc basis, internally, externally
KPI management & win rate tracker
SBT (Sales Budget Tool)
Liaise with Controlling Division & Pricing for business analysis eg.rebate and KPIs’
Oversee core list contract and ensure customer adheres to T&Cs’
Various communications with Givaudan regional & country managers regarding portfolio needs
and project requirements
Close liaison with Customer Care Ashford & Vernier re facilitation of orders
Invoice discrepancies, NCRs
RAPS analysis and AskMe requests
Maintenance of fragrance reservations in GEMS
Formula Management & Planning re delisting of formulae
Liaison with credit management regarding overdue account
Market Research Fund Management – keep tracker, raise POs in Chili, process invoices
Adhoc sample and regulatory requests

OUR BENEFIT FOR YOU:

• Annual salary on 13.5 months

• Health Insurance - mandatory ("mutuelle")

• Profit Share (not for fixed-term)

• Annual paid leave (40 days)

• Saving Plan - optional

• CSE discounts and offers

• Canteen

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Remote working: On-site

Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.