Key Account Manager - Mumbai, India

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Key Account manager – Mumbai, India – Your future position? 

Category: Personal Wash, Surface Care, Toilet Care

As a Key Account Manager, you aim to deliver sales and profit growth through direct customer relationship building and managing the internal resources and fragrance development projects in line with the company strategy. If you are passionate about delivering on the customer sales target and delivering new wins in all key categories then this role will allow you to make an impact! 

Sounds interesting? It could well be your perfect opportunity if you always aim to exceed customer needs, deliver value, and are skilled at fostering strong relationships.
 

In this exciting role, you will:

• Manage key categories of Personal Wash (Globally – Bar Soaps, Shower gels, Liquid Hand washes) and Surface & Toilet Care 
• Grow category business by managing top and bottom lines in line with business ambitions.
• Deliver on key KPI’s – Business growth, Win Rates, Innovation and Trends.
• Global Project Management in close coordination with global development lead and directing and managing the regional teams to deliver on regional projects (Defence /Attack).
• Cultivate and manage customer relationships across Fragrance Management, R&D, Marketing functions (across regions and time zones) to identify/create new opportunities and to ensure a significant win rate in targeted attack/defence briefs.
• Internal stakeholder management – creative teams, technology teams, innovation teams, regional teams, to coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of resources to deliver best-in class output.
• Negotiate pricing agreements within guidelines
• Manage credit, pricing, rebates and budget etc. for key accounts
• Manage and resolve customer complaints and ensure prompt resolution
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

You?

Are you someone who wants to grow and shape your own world? Who thrives in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then come join us – and impact your world.

Your professional profile includes: 

• Graduate or higher degree
• Strong experience in the industry and at least 7 years commercial experience
• Competent olfactive knowledge and perfumery language
• Fluency in written and spoken English
• Project Management skills
• Strong Interpersonal skills and experience in managing activities remotely
• Business and commercial insight
• Strategic and marketing thinking
• Excellent negotiation and communication skills
• An understanding of customer strategy, initiatives, priorities, and launch processes
• An understanding of annual budgetary parameters and profitability principles
• Use of KPIs to monitor performance and modify strategy and tactics
• Knowledge of industry and customer regulatory requirements, including technical criteria and/or specifications
   

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.