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Givaudan is a global leading company in taste and wellbeing, fragrance and beauty. With its heritage stretching back over 250 years, the Company has a long history of innovating scents and tastes. From a favourite drink to your daily meal, from prestige perfumes to cosmetics and laundry care, its creations inspire emotions and delight millions of consumers the world over. The company is committed to driving purpose-led, long-term growth while leading the way to improve happiness and health for people and nature. In the fiscal year 2020, the Company employed over 15,800 people worldwide and achieved sales of CHF 6.3 billion and a free cash flow of 12.8% of sales. Let’s imagine together on www.givaudan.com.

French speaking PTP Services Support Analyst

As a PTP Service Support Analyst you will provide support to requestors and vendors in case of Purchase to Pay related questions. You will ensure the smooth execution of essential responsibilities in Purchase to Pay Service Support as outlined under responsibilities. You will be located in Budapest and report directly to the PTP Services Support Team Lead.
 
Your tasks:

  • Managing the incoming PTP related employee and vendor queries through relevant communication channels (phone, email, instant messaging tool, service management tool)
  • Forwarding the requests to the responsible team if necessary
  • Analyzing queries and perform end-to-end query resolution following service levels and Customer satisfaction
  • Taking ownership and coordinate issue resolution across streams
  • Providing guidance to internal employees for PTP systems (SAP, SRM, service management tool)
  • Supporting the PO delivery date issue resolving
  • Handling Accounts Payable related requests such as payment reminders, delivery stop, proof of payment, remittance advice issues

 
You?
Are you someone who wants to grow and shape your own world? Who thrives being in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then come and join us – and impact your world.
 
Your professional profile includes:

  • College or University degree
  • Fluency in English and French language
  • 0-3 years of relevant experience in Procurement or Accounts Payable or Customer Service within an international environment
  • Experience with relevant SAP modules (SRM, FI, PM, MM) and workflows
  • Knowledge of business and purchase to pay policies, process and work instructions are advantages
  • Experience with service management

 
Our benefits:

  • Great compensation package including bonus and cafeteria
  • Private health insurance
  • Career development opportunities
  • Extended yearly health check
  • Free coffee and tea
  • Access to exclusive perfumes & employee shop with discounts
  • Home office possibility



At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World

Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

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