Quality Specialist

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.  

As a Quality Specialist reporting to the Head of Quality you will maintain the local Quality and Food Safety programs aligned with global policies, regulatory and customer requirements. You will participate in local Vendor and Customer Quality Programs aligned with global policies and manage Customer Complaints driving performance improvement and compliance of Customer requirements

Responsibilities:

Manage local Quality and Food Safety programs

• Help maintain the local quality/food safety documentation
• Maintain the local quality, food safety and food defense programs along with the responsibilities for programs such as halal, kosher and organic.
• Perform Internal audits and monthly food safety inspections
• Lead the execution of internal and customer driven quality and food safety system requirements
• Provide mentoring and training on quality and food safety to all staff
• Manage food safety non-conformances, including participation and review of the root causes, trend analysis and action follow-up

Implement Quality and Food Safety Programs

• Help implement globally agreed quality and food safety system requirements from customers
• Help implement globally new or updated global/regional quality and food safety system policies
• Support customer audits and resulting improvement plans
• Support regulatory audits and resulting improvement plans
• Support certification/program audits and resulting improvement plans
• Perform and report on vendor audits
• Participate and lead projects for quality and food safety improvements at the site
• Drive quality notifications compliance (ie: closing, cost data, adherence to Givaudan policies).

Manage Customer Complaints

• Implement globally /regionally agreed quality requirements from customers
• Manage Customer Complaints, provide response and escalate.
• Drive initiatives to improve customer complaints performance

Key KPIs

• Quality and Food Safety Systems Compliance (Certifications/FSSV score)
• Customer Complaint rate
• Internal non-conformance rate

Are you someone who wants to grow and shape your own world? Who thrives being in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then come and join us – and impact your world.

Your professional profile requires:

• Bachelor's degree in Chemistry, Microbiology, Food Service or related field.
• At least 3 years’ experience in Quality Assurance/ Management/Control.
• Background in Quality and Food Safety Systems such as ISO 9001, ISO 22000, FSSC 22000, FDA requirements(PCQI), Food Defense.
• Strong computer knowledge with such systems as SAP and Databases.

Benefits include comprehensive medical, dental, vision plans, tuition reimbursement, high matching 401k

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.