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Givaudan is a global leader in Fragrance & Beauty and Taste & Wellbeing. We celebrate the beauty of human experience by creating for happier, healthier lives with love for nature. Together with our customers we deliver food experiences, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. In 2021, Givaudan employed over 16,800 people worldwide and achieved CHF 6.7 billion in sales with a free cash flow of 12.6%. With a heritage that stretches back over 250 years, we are committed to driving long-term, purpose-led growth by improving people’s health and happiness and increasing our positive impact on nature. This is Givaudan. Human by nature. Discover more at: www.givaudan.com.

Senior Quality Specialist

Job Purpose
Maintain and improve the local Quality and Food Safety programs aligned with global policies, regulatory and customer requirements. Participate in local Vendor and Customer Quality Programs aligned with global poli-cies. Manage Customer Complaints and drive performance improvement/compliance of Customer require-ments
 
Core Responsibilities
Manage local Quality and Food Safety programs aligned with global policy
•    Support the maintenance of the local quality/food safety documentation
•    Maintain the local quality, food safety and food defense programs along with the specific responsibili-ties for programs/requirements as USDA, Halal, Kosher and Organic, etc
•    Lead and perform Internal audits and monthly food safety inspections
•    Lead the execution of internal and customer driven quality and food safety system
•    Provide mentoring, coaching and training on quality and food safety to all staff
•    Manage Quality and food  safety non-conformances, including participation and review of the root causes, trend analysis and action follow-up

 

Implement Quality and Food Safety Programs  aligned with global policies
•    Support the implementation of globally agreed quality and food safety system requirements from cus-tomers
•    Support the implementation of globally new or updated global/regional quality and food safety system policies
•    Manage/support customer audits and resulting improvement plans
•    Manage/support regulatory audits and resulting improvement plans
•    Manage/support certification/program audits and resulting improvement plans
•    Perform and report on vendor audits (if applicable)
•    Participate , guide or lead projects for quality and food safety improvements at the site
•    Drive quality notifications compliance (ie: closing, cost data, adherence to Givaudan policies).
•    Facilitate local crisis preparedness and provide support in response to crisis events related to Quality
•    Regular update on quality and food safety trends and focus areas to Operations
•    Support engineering projects with review and expertise (incl. CAPEX planning)

 

Manage Customer Complaints and drive performance improvement/compliance of Customer requirements
•    Implement globally /regionally agreed quality requirements from customers
•    Manage Customer Complaints, provide response to Customers (and escalate as needed)
•    Drive root cause analysis, trend analysis and action (CAPA) follow-up for complaints linked to the site
•    Drive/Coordinate initiatives to improve customer complaints performance (as applicable for a distribu-tion site)
 
Professional experience

•    +3 years experience in Quality Assurance/ Management/Control
•    Strong background in Quality and Food Safety Systems such as ISO 9001, ISO 22000, FSSC 22000, CFIA/FDA requirements(PCQI is preferred), Food Defense. Lead/internal auditor experience. Kosher, Organic, etc.
•    Demonstrated interpersonal and communication skills both verbally and written to properly address all levels within the organization as well as external customers, vendors and suppliers
•    Strong computer knowledge with such systems as SAP, Databases,  Microsoft Office products is pre-ferred.

 
Academic Background

•    Bachelor degree in Chemistry, Microbiology, Food Service or related field

 

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At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World

Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

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