Account Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Every standard you raise, helps our industry flourish.

As the Account Manager with our high profile Fragrance customers, you will lead the implementation of the strategy of delivering fragrances to defend the existing business and achieve business growth in close collaboration with the customer, commercial team and the development team and grow the business through the existing customers.

You will be based on-site in Jakarta, Indonesia and report directly to the Fragrance Director of Indonesia.

Your role will include:

• Grow Givaudan Fine Fragrance business in Indonesia with designated accounts by managing top and bottom lines which includes growing customer relationships and monitoring customer and competitor activity and staying on top of these developments

• Build engagement with local customers and support our development and perfumery team and work with the regional team to develop the Fragrance segment

• Define account, segment strategy, needs, targets, and priorities to win business which includes identifying and creating opportunities for us to participate in targeted briefs

• Develop and deliver internal and customer presentations

• Identify customer requirements and follow up on customer submission

• Coordinate with other teams to support customer priorities, ensuring the most efficient management of Givaudan resources

• Transition customer projects and new wins from scale-up to production

• Follow goals versus targets (Sales, Gross Profit, win rate) and take corrective actions if necessary

• Negotiate pricing agreements within guidelines

• Manage credit, pricing, rebates and budget for main accounts

• Manage and resolve customer complaints and ensure prompt resolution

• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

Your professional profile includes:

• Bachelor or Master’s degree in Chemistry, Business, Engineering or other relevant field of study

• 5 years working experience in B2B sales Fragrances or luxury beauty brands

• Fluency in English language

• Demonstrated experience building pipeline of projects including new wins from customers including experience leading projects

• An entrepreneurial mindset with a strong drive to lead and grow business

• Knowledgeable of our customers consumer and market trends of fragrances

You will enjoy:

• Attractive package with benefits

• Excellent opportunities for progressive learning and development

• A creative team environment that will inspire you

• Comprehensive healthcare plans

• PTO and family leave

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.