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Givaudan is a global leading company in taste and wellbeing, fragrance and beauty. With its heritage stretching back over 250 years, the Company has a long history of innovating scents and tastes. From a favourite drink to your daily meal, from prestige perfumes to cosmetics and laundry care, its creations inspire emotions and delight millions of consumers the world over. The company is committed to driving purpose-led, long-term growth while leading the way to improve happiness and health for people and nature. In the fiscal year 2020, the Company employed over 15,800 people worldwide and achieved sales of CHF 6.3 billion and a free cash flow of 12.8% of sales. Let’s imagine together on www.givaudan.com.

Supply Chain Control Tower Analyst

As a Supply Chain Control Tower Sr. Analyst, you will perform controlling and monitoring activities in a timely and accurate manner, in accordance with defined standard operating procedures and maintain an overview of overall the position activities. Contribute to the achievement of the Control Tower performance and quality standards as defined in relevant service level agreements.

In this position, you will be in permanent contact with our sites supporting the end to end of Supply Chain processes with a high impact in our customer service. 

Main Responsibilities:

  • Builds constructive and effective relationships with cross functional teams and stakeholders in the end-to-end Supply Chain.
  • Accountable to proactively follow up pending issue resolutions ,
  • Lead CI initiatives and cross-regional process harmonization within CT

Day to day operations within the Control Tower:
• Monitor Customer orders, identify orders at risk and follow-up with stakeholders
• Coordinate and prioritize resolution of exceptions orders (rushes) and orders in distress with internal stakeholders following Division guidelines.
• Close follow up with stakeholders to ensure the pending actions are accurate and updated on-time.
• Own and coordinate the prioritization in case of crisis following Division guidelines.
• Liaise with Customer Care front office to provide customers with the best alternatives.
• Propose and drive processes and organization optimization for more efficiency and reduced cost.
Adherence to service levels and to policies and procedures.

Are you someone who wants to grow and shape your own world? Who thrives being in a culture where you can express yourself in a creative team
environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then come and join us – and impact your world.

Your professional profile includes:
• Diploma: Bachelor’s degree required, preferably in Supply Chain Management or equivalent
• Languages: English as required and other language(s) as optional
• Professional experience: 3 years of experience in Supply Chain Management or related
• Experience with SAP is a plus.
• Advanced MS Excel and good knowledge of Microsoft Office or equivalent tools


At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World

Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

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