HR Services Analyst

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.  
 

Trilingual HR Services Analyst, your future position?

You will be a part of the Givaudan Business Solutions Center (GBS) by reporting directly to the HR Service Manager of the Americas while partaking and managing end-to-end tasks in Spanish, English and Portuguese.

You will support the employee lifecycle (onboarding, hiring, employee movements, personal data update, terminations) and Global processes (talent-performance management and annual salary review) by being the main contact for employees, managers, local HR teams, Centers of Expertise, HR IS and Payroll.

In this exciting role, you'll...

• Provide decisive transactional and knowledge support over HR processes by handling customers' queries through email, chat, fillable forms, and any other channel for that country within the service level agreement time frame.
• Investigate requests by analyzing the nature of the situation, diagnosing the problem, and routing clients to the appropriate 2nd line support when needed.
• Perform all kinds of HR actions in the systems and maintenance of payroll and non-payroll sensitive data together with quality assurance and correctness of all inputs concerning local requirements including HR reports, employee data changes, hires, and terminations.
• Update the database of customer queries and resolution status.
• Maintain and update standard operation procedures with local partners for sites in the Americas and Spain.
• Support a smooth transition of new countries to the new operating model through involvement in process gap analysis, table tops, and testing sessions.
• Partner with and manage requests from internal clients such as HR Managers, Talent Acquisition, and Payroll Team, among others.
• Be the owner of your processes and your scope, taking responsibility for your assigned cases, and managing your lead time as effectively as possible.

You?

• University degree or Advanced studies in a related field- HR, Labor Relations or Business Management.
• 1+ year of experience within HR in a shared services environment at multinational companies.
• Knowledge of HR business processes.
• Advanced English.
• Advanced Portuguese.
• Excel (can maintain complex spreadsheets) Knowledge.

Our Benefits

• Hybrid working model - #LI-Hybrid
• Annual bonus.
• Medical and dental insurance coverage.
• Career Development Opportunities with access to many virtual learning sessions.
• International working environment
• Quality of Life program.
• Gym Pass discount.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.