Account Manager for Fine Fragrances

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Account Manager

As an Account Manager in our Fragrances Division, you will be fundamental in presenting our most relevant fragrances to some of the business' customers and distributors. You'll develop a business plan targeting our distributors and local customers to achieve our sales goals and touch people's lives with delightful scent experiences. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value and are skilled at building strong relationships.

You'll report to the Sales Country Lead, and will be based in Punto Polanco, CDMX; working four days onsite and one from home a week.

In this exciting role you will:

• Grow Givaudan business with designated accounts by managing top and bottom lines
• Cultivate customer relationships within portfolio of accounts
• Monitor customer and competitor activity and maintain customer information
• Develop and track Account Plans for key accounts
• Develop and deliver internal and customer presentations
• Identify/create opportunities for Givaudan to participate in targeted briefs
• Identify customer requirements and follow up on customer submission
• Coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of Givaudan resources
• Transition customer projects and new wins from scale-up to production
• Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary
• Negotiate pricing agreements within guidelines
• Manage credit, pricing, rebates and budget for key accounts
• Manage and resolve customer complaints and ensure prompt resolution
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

You-

Your professional profile includes:

• Bachelors or Master degree in business administration, economics, marketing, or chemistry.
• Overall 7+ years of experience
• 3+ years of experience supporting sales teams, being familiar with business routines and contact with clients.
• Market understanding of trends in Fine Fragrances.
• Hunting behavior for new clients and new business.
• Knowledge of competitor activities with key customers.
• Develop basic Account Plans, incorporating comprehensive customer knowledge and analysis
• Fluency in English (90%) is required.

Our Benefits:

• Annual bonus.
• Medical insurance coverage.
• Career Development Opportunities with access to many virtual learning sessions.
• International working environment

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.