Sales Support Executive

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Sales Support Executive - Your future position?

As the Sales Support Executive, you will be responsible for order management, sales support, customer database management and more. This role is based on-site at our Mumbai office, reporting to Sales Manager (Active Beauty).

Sounds interesting? In this exciting role you also will be responsible on:

• Order Management: Process and manage customer orders seamlessly, ensuring timely fulfillment and proactively resolving any related issues.

• Documentations: Maintain our sales-related documentation meticulously, ensuring it's always up-to-date and compliant with both company policies and legal requirements.

• Sampling: Take charge of our product sample inventory, optimizing distribution, and tracking usage and effectiveness, ensuring that we provide the best possible samples to our customers.

• Price Maintenance: Assist in maintaining accurate pricing information, communicate changes to both our team and customers, and keep a close eye on market trends with us.

• Customer Database Management: Update and maintain our customer database collaboratively, ensuring data integrity and generating insightful reports for analysis.

• Coordination with Internal and External Colleagues: Coordinate seamlessly with internal teams and external partners, working together to streamline processes and enhance overall efficiency.

• Customer Service: Respond to customer inquiries, address concerns, and collaborate closely with the sales team to continually improve the overall customer experience.

• Prepare Monthly Sales Reports (MIS): Compile and analyze sales data collaboratively, providing valuable insights, and working with the sales team to identify areas for improvement.

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.

Your professional profile includes:

• 3+ years of relevant experience in sales/customer roles.

• University Degree: Bachelor's degree in any discipline.

• Experience in stakeholder management, project management, and customer focus is ideal.

• Familiarity with SAP system would be an added advantage.

• High Responsibility & Accountability, communication and ability to multi-task in fast paced and changing environment.

• Strong time management, organizational skills, and attention to detail.

• Fluency in English and Hindi are a must.

Our Benefits

• Attractive package with benefits

• Excellent opportunities for progressive learning and development

• A creative team environment that will inspire you

• Comprehensive healthcare and retirement plan

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.