Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The Company achieved sales of CHF 5.1 billion in 2017. Headquartered in Switzerland with local presence in over 100 locations, the company has more than 11,100 employees worldwide. Givaudan invites you to discover more at www.givaudan.com.

Sales Support Coordinator, Sense Colour APAC

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver colour solutions, food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Sales Support Coordinator, Sense Colour Business Unit APAC - Your future position?

Location: 1 Woodlands Avenue 8

Reporting to: Key Account Manager, Sense Colour BU

In this exciting role, you will support our Sense Colour BU and gain experience collaborating on a regional level.

Main Responsibilities

Be the back up and business support for Key Account Manager(s)
Cultivate customer relationships within portfolio of accounts
Prepare and maintain Customer Directories for own KAM(s) Account List
Prepare price quotes for review by KAM before confirmation to Customers, and record prices in all Givaudan systems
Help manage commercial projects by monitoring progress and samples, identify customer requirements and follow-up on customer submissions
Review documents for all “In Progress” projects for weekly technical meetings
Prepare customer presentations and service review documents where required by KAM(s)
Participate in bi-monthly segment meetings and business reviews
Ensure an organised service on all aspects of Customer Documentation, Questionnaires, Product Information Documents, etc.
Prepare monthly report of New Wins in order to help transition Customer projects from scale up to production
Investigate and help resolve customer complaints.
Assist KAM(s) in the preparation of the Account Development Plans (ADP)
Monitor customer market products, and brands using Global New Product Database and programmes such as Mintel, The Grocer etc
Prepare results for Monthly review with KAM(s)

Main Requirements

2+ years of experience in a role supporting sales manager(s)
Experience in developing basic Account Development Plan

Our Benefits

Attractive package with benefits
Excellent opportunities for progressive learning and development
A creative team environment that will inspire you
Comprehensive healthcare plans
Paid time off

*LI-Y

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Remote working: On-site

Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.