Sales Coordinator

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Sales Coordinator (m/f) within Givaudan – the Global leader in the Taste and Wellbeing industry – you will be an important team member supporting our European sales team in Warsaw (Poland), managing our key accounts in the food and beverage industry. You will join our Global Health & Functional Business Unit, delighting our customers with the best ingredients and ingredient solutions.

Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver high value and are skilled at fostering strong relationships.

In this position, you will have the opportunity to work on:

Customer service and project management

Besides working closely with Key Account Managers trading and developing the best ingredient solutions for our customers, you will interact mainly with Customer Care Front Office (Order Management), Regulatory & Quality to ensure the best documentation and specifications of our ingredients to our customers, and Pricing.

Business coordination

You will manage and maintain our customer price lists in close cooperation with the key account team and pricing department, as well as with the customers. You will provide troubleshooting assistance for customer orders, account statuses and relevant problems, contributing to ensure a high perception of Givaudan’s service level. You will liaise with account managers to develop and implement activities to improve sales performance.

Data management & key user role

You will coordinate and manage commercial data management activities in your markets (Germany, Poland and SEE countries) and ensure timely and qualitative master data maintenance in line with internal procedures (monthly closing, annual baseline review). You will proactively drive maintenance of underlying data to enable accurate and fact-based decision-making, target setting, performance measurement and fair rewarding of commercial teams.

You?

• Obtained a high school diploma with a commercial degree or equivalent

• 5+ years of experience in a customer service or sales role

• Fluency in Polish and English languages, German is an advantage

• Skilled in MS Office Suite, familiarity with master data or SAP is a plus

• Capable of analyzing complex data and drawing insightful conclusions, with a keen attention to detail

• Strong collaboration and teamwork skills.

Our benefits:

• Pension Fund

• Medical Insurance

• Life Insurance

• Travel Insurance

• Internal learning opportunities

• Hybrid model (1 day / week from home office)

• Work in an international environment

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.